CONTACT US

Thank you for visiting Tryinsplus. If you have questions about a product, an order, delivery, cancellation, or a return, please contact our customer support team.

CUSTOMER SUPPORT

Email: support@tryinsplus.com
Website: Tryinsplus.com

For order-related inquiries, please include your order number and a brief description of your request so we can locate your purchase and assist you.

If an item arrives damaged, defective, or different from what you ordered, photographs may help us understand the issue.

ORDER CANCELLATIONS AND ADDRESS CHANGES

If you need to cancel an order or correct a shipping address, please email us as soon as possible and include your order number.

Cancellation requests are handled in accordance with our Cancellation Policy and applicable law.

Address changes depend on the shipment status. Please contact us promptly so we can check whether a correction is still possible.

SHIPPING AND RETURNS

For processing times, estimated delivery times, and tracking information, please review our Shipping Policy.

For return eligibility, applicable fees, and refund information, please review our Return & Refund Policy.

Before sending an item back, please contact us for the appropriate return address and instructions. Confirm the return destination rather than assuming that the company address below is the correct address for returns. This request does not limit your statutory consumer rights.

COMPANY INFORMATION

Tryinsplus is the storefront brand operated by the company identified below.

English Translation: Wuhan Lekeduo Network Technology Co., Ltd.

Company Address:
Room M1532, Floors 1–3
No. 50 Minyi Shangjie
Qiaokou District, Wuhan
Hubei Province, China
Postal Code: 430000

For business inquiries or questions about our website policies, please email support@tryinsplus.com.