Shipping Policy

Last Updated: October 15, 2026

At Tryinsplus™, we aim to provide a smooth and reliable shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing Time

Orders generally require 2–3 business days for processing before shipment.

Processing time includes order verification, product preparation, and fulfillment arrangements. Processing times may be longer during holidays, promotional events, peak shopping seasons, or periods of unusually high order volume.

Business days exclude weekends and applicable public holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

2. Order Cancellation and Changes

Orders may enter processing shortly after they are placed. Therefore, we cannot guarantee that an order can be canceled or modified once processing has started.

If you need to request a cancellation or change to your shipping address, please contact us as soon as possible at support@Tryinsplus.com.

If the order has already been shipped, you may request a return after delivery in accordance with our Returns & Refunds Policy.

Nothing in this section limits any cancellation rights required by applicable law.

3. International Shipping

Tryinsplus™ offers international shipping to eligible destinations, subject to product availability, carrier coverage, and applicable shipping restrictions.

We cannot ship to every country, region, or address. If we are unable to fulfill an order to your destination, we will contact you to discuss the available options.

Orders may be fulfilled from available inventory locations operated by our fulfillment partners. The actual shipping origin may vary depending on product availability and logistics arrangements.

Delivery availability and estimated transit times may vary by destination.

4. Estimated Shipping Times

The following are estimated transit times after an order has been processed and shipped.

Destination	Estimated Transit Time
United States	7–15 business days
Canada	7–15 business days
Europe	7–15 business days
Australia and New Zealand	7–15 business days
Central and South America	15–25 business days
Asia	7–15 business days
Africa	15–30 business days

Important Shipping Notes:

• These estimates do not include the standard 2–3 business days required for order processing.

• Delivery times are estimates and are not guaranteed.

• Customs inspections, carrier delays, weather conditions, holidays, remote destinations, and other circumstances may affect delivery.

• Some destinations may require additional transit time.

• The maximum delivery time cannot be guaranteed for every destination or shipment.

If your order has not arrived within the expected delivery window, please contact our customer support team for assistance.

5. Shipping Methods and Additional Services

Available shipping options and any applicable charges will be displayed at checkout.

Depending on the options offered for your order, additional services may include priority processing, priority shipping, or shipping protection.

Please review the description of each service carefully before purchasing.

Priority Processing

Priority processing, where available, is intended to prioritize order preparation. It does not necessarily guarantee faster carrier transit or a specific delivery date.

Priority or Insured Shipping

If you purchase a shipping protection or insured shipping service, the applicable terms of that service will govern eligible claims for shipments that are confirmed lost in transit.

Depending on the coverage purchased and the outcome of the claim, an eligible resolution may include a replacement shipment or refund.

Orders Without Shipping Protection

If a shipment is confirmed lost in transit, please contact support@Tryinsplus.com.

We will investigate the shipment and review the available resolution based on the shipping service purchased, carrier information, and applicable law. A replacement or refund may be provided where appropriate.

6. Lost, Missing, or Delayed Packages

If your order has not arrived within the estimated delivery window, please check your tracking information and contact us if you need assistance.

For missing or delayed shipments, we may work with the relevant carrier or fulfillment partner to investigate the issue.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

Please review your shipping address carefully before completing your purchase.

If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

If a delivery issue results from an incorrect address supplied by the customer, the available resolution will depend on the circumstances and applicable law.

If we make a fulfillment error, such as shipping an order to an incorrect address due to our mistake, we will work with you to arrange an appropriate resolution at no additional cost where applicable.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please:

1. Check your mailbox, doorstep, delivery area, or other designated delivery locations.

2. Ask household members, neighbors, or building management whether they accepted the package.

3. Contact the carrier to request additional delivery details.

4. Contact us at support@Tryinsplus.com if the package remains missing.

We will review the available tracking information and assist with the next steps.

7. Customs Duties, Taxes, and Import Fees

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.

Customs authorities may inspect or delay shipments, and additional documentation may occasionally be required.

We cannot guarantee that an order will be exempt from import charges or customs delays.

If you have questions about possible import fees, please consult your local customs authority before placing an order.

8. Tracking Information

When tracking is available, we will send a shipping confirmation email containing your tracking number and relevant tracking information after your order has shipped.

Tracking availability may depend on the shipping method and carrier.

Some economical shipping services may provide limited tracking information.

Please check your email's spam or junk folder if you cannot find your shipping confirmation.

9. Why Does My Tracking Say "No Information Available"?

After a shipping label is created or a package is handed over to a carrier, tracking information may take 2–5 business days to appear or update.

This can happen when:

• The carrier has not yet scanned the package.

• Tracking data has not synchronized with the tracking system.

• The shipment is moving between logistics facilities.

• The shipping service provides limited tracking updates.

If your tracking information remains unavailable more than five business days after shipment, please contact support@Tryinsplus.com with your order number.

We will help review the shipment status.

10. Will My Items Be Shipped in One Package?

For logistical reasons, products from the same order may be shipped in separate packages.

This may occur when items are fulfilled from different inventory locations, processed at different times, or handled by different shipping partners.

If your order is split into multiple shipments, tracking information may be provided separately for each package when available.

Receiving one package before another does not necessarily mean that part of your order is missing.

If you believe an item is missing, please contact our customer support team.

11. Delivery Delays and Unforeseen Circumstances

Although we make reasonable efforts to facilitate timely delivery, some circumstances are outside our control.

These may include:

• Severe weather

• Customs inspections

• Carrier service disruptions

• Public holidays

• Natural disasters

• Government restrictions

• Other unexpected logistical events

If a significant delay occurs, please contact us for assistance.

Nothing in this policy excludes any remedies available to customers under applicable law if an order is not delivered within the legally required timeframe.

12. Contact Information

If you have questions about shipping, tracking, delivery delays, or missing packages, please contact us.

Brand Name: Tryinsplus™

Legal Business Name: Wuhan Lekeduo Network Technology Co., Ltd.

Website: https://Tryinsplus.com

Email: support@Tryinsplus.com

Registered Business Address:

Room M1532, Floors 1–3, No. 50 Minyi Upper Street
Qiaokou District, Wuhan
Hubei Province 430000
China

Please contact customer support before sending any products to our registered business address, as it may not be the designated return or fulfillment facility.