PURCHASE OPTIONS CANCELLATION & RETURN POLICY

Last Updated: October 15, 2026

Tryinsplus is operated by 武汉乐可多网络科技有限公司 (English translation: Wuhan Lekeduo Network Technology Co., Ltd.). In this policy, “we,” “us,” and “our” refer to this company.

If you need to cancel or return an order placed on Tryinsplus.com, please review the following information.

1. CANCELLATION BEFORE SHIPMENT

If your order has not been dispatched when we receive your cancellation request, you may cancel it and receive a full refund, including any shipping charges paid for the cancelled order.

Please contact us through the Contact Us page on Tryinsplus.com as soon as possible. Include your order number or sufficient information for us to identify your purchase.

We will check the dispatch status and confirm the cancellation and refund arrangements.

Once an order has been dispatched, we may be unable to stop delivery. You may still request a return as described below, and any applicable statutory cancellation or withdrawal rights remain unaffected.

2. RETURNS AFTER SHIPMENT

If your order has already been dispatched, please contact us for return instructions.

Returns are handled in accordance with our Return & Refund Policy and applicable law. Please refer to that policy for the applicable return period, item-condition requirements, product-specific exclusions, return shipping costs, and refund terms.

Any product-specific restrictions must have been disclosed before purchase and cannot override mandatory consumer rights.

If an item arrives damaged, defective, or different from what you ordered, please tell us so we can investigate and arrange an appropriate remedy under applicable law.

3. HOW TO REQUEST A CANCELLATION OR RETURN

Please contact us through the Contact Us page on Tryinsplus.com and provide:

• Your order number or other information identifying your purchase.

• The item or items concerned.

• Whether you are requesting a cancellation, return, or assistance with a product problem.

A reason for your request, photographs, or other supporting information may help us resolve a product issue. However, you do not need to provide a reason where an applicable statutory withdrawal right allows cancellation without one.

4. RETURN INSTRUCTIONS

Please contact us before sending an item back so we can provide the appropriate return address and instructions. Confirm the return destination rather than assuming that the company address below is the correct address for returns.

Contacting us for instructions helps avoid delivery errors. It does not make a valid statutory cancellation or withdrawal dependent on our approval, and it does not extend any applicable notification or return deadline.

We will not reject an otherwise valid statutory claim solely because you did not obtain prior return authorization.

5. REFUNDS

Refunds will be issued to the original payment method unless another method is agreed with you and permitted by applicable law.

For eligible returns, we may wait until we receive the returned goods or evidence that they have been sent back, but only where legally permitted.

Refund amounts and processing deadlines will follow applicable law and the terms disclosed in our Return & Refund Policy before purchase. Your payment provider may require additional time to display the credit in your account.

6. YOUR STATUTORY RIGHTS

Nothing in this policy limits any mandatory rights concerning cancellation, withdrawal, defective goods, delivery, returns, or refunds.

Where mandatory consumer protection law provides greater rights than our published policies, those legal rights apply.

7. COMPANY INFORMATION AND CONTACT

Operating Company: 武汉乐可多网络科技有限公司
English Translation: Wuhan Lekeduo Network Technology Co., Ltd.

Company Address:
Room M1532, Floors 1–3
No. 50 Minyi Shangjie
Qiaokou District, Wuhan
Hubei Province, China
Postal Code: 430000

中文地址： 湖北省武汉市硚口区民意上街50号1-3层M1532室

Website: Tryinsplus.com
Customer Support: Please use the Contact Us page on our website.